Danielle Fry

After leaving full time education I qualified as a dental nurse. I found working in the dental sector exciting and rewarding. As a naturally sociable person I focused my attentions to the front office aspect of the practice, extending my knowledge and satisfying my gregarious personality.

Being part of the Toothbeary team is such an awesome experience. The environment is truly special to work in and also for the young patients who visit us. There are so many rewarding moments throughout the day, from children who have just learned to clean their teeth to children who have had been given the confidence to smile through the Toothbeary’s nurturing policy. I cannot think of a more caring practice to work in.

CV

• 1984 - Born in Surrey
• 1996 - 2001 Selsdon High School
• 2008 - 2009 Hawk Centre Customer Service Diploma
• 2003 - 2010 Front Desk and assistant Manager Heathfield Dental Clinic
• 2010 - to Present Front Desk Co-ordinator Toothbeary Practice Richmond

rewards for good behaviour

All staff treating children in our practices have been educated to understand child psychology and the different techniques of behaviour management. Children are not naturally "good patients"; they usually need to be instructed and shown which behaviours are positive during treatment and which behaviours hinder treatment. Our patients are rewarded for good behaviour with various small toys and presents once they have successfully ended their dental visit. This makes them feel appreciated and respected as their visit revolves around them and nobody else. Rewards therefore automatically trigger the urge to perform just as well or better the next time they visit us in order to receive another present.

This natural human tendency applies even to adults!